Novak Lock & Security in Pennsylvania

Novak Lock & Security in Pennsylvania

Novak Lock & Security has handled locksmith work across Pennsylvania since 2002, under one rule that has never changed: the price quoted on the phone is the price on the invoice. No exceptions. No doorstep adjustments. Homeowners from Pittsburgh to the Philadelphia collar counties call us for rekeys, lock installations, emergency lockouts, and high-security upgrades on brands like Medeco, Mul-T-Lock, and Schlage. Every job starts with a written price, and every job ends with a documented photo record. That is not a slogan. It is Clause 1 and Clause 4 of The Haven Standard, and we have been held to them for more than two decades.

Why Pennsylvania Homeowners Choose Novak Lock & Security

The locksmith trade has a reputation problem in Pennsylvania, and it is earned. A low online quote turns into a much larger invoice at the door. A stranger in an unmarked van shows up without identification. The work is done, and the customer has no record of what was actually installed or replaced. Homeowners between 32 and 50 who bought their homes between 2015 and 2025 and paid a premium for them are not interested in legacy claims. They want to see the process in writing before they schedule. That is precisely what we show them. Since 2002, our technicians have installed or serviced more than 60,000 locks, keys, and security systems across Pennsylvania, and every one of those jobs carried a written price before we started and a documented record when we left. Our dispatchers quote a firm number over the phone, and our technicians are not permitted to change it at the doorstep. This rule has been in place since day one and is the foundation the business was built on. We are factory-authorized for Medeco, Mul-T-Lock, Abloy, Baldwin, and Schlage, which means the hardware we install is genuine and the warranty paperwork is real. Every technician is background-checked and uniformed. Every visit includes a photo record left with the customer. And if something is not done right, the 365-Day Done Right Promise applies: we make it right. If a Pennsylvania homeowner has a written estimate from another locksmith, we will review it at no charge. A second opinion costs nothing, and it frequently reveals padding that the other quote buried in the fine print.

Backed by the Haven Family

Novak Lock & Security operates as an independently owned and operated business under the Haven family of home service brands, which was formed in 1998 with a single condition attached to carrying the name: agree to five published clauses and prove compliance on every job. Those five clauses form The Haven Standard. The price is in writing before any work starts. The arrival window is real, with a named technician. The crew is licensed, insured, and background-checked. Photographic evidence documents what was found. And no one upsells at the door. That standard applies to every Novak Lock & Security job across Pennsylvania, without exception.

Written by the team at Novak Lock & Security, serving Pennsylvania since 2002.