Novak Lock & Security in Minnesota

Novak Lock & Security in Minnesota

Novak Lock & Security has served Minnesota homeowners since 2002, and every job has started the same way: a written price before work begins, and a documented record before we leave. That’s not a marketing line. It’s the operating rule our dispatchers and technicians work under, and it sits behind more than 60,000 locks, keys, and systems installed or serviced across the state. As part of the Haven family of home-service companies, our Novak Lock Security services bring Minnesota a locksmith standard built around evidence: what you’ll pay, who’s arriving, what we found, and what we did about it.

Why Minnesota Homeowners Choose Novak Lock & Security

Minnesota homeowners tend to research before they call, and they’re right to. Locksmith pricing is one of the few home-service categories where the number on the phone and the number at the door can be two different things. We built Novak Lock & Security to remove that gap entirely. The dispatcher quotes a firm price, and the technician is not permitted to change it on the doorstep. That rule has been in place since 2002 and it’s the foundation of the business. We carry factory-authorized work on premium lock brands including Medeco, Mul-T-Lock, Abloy, Baldwin, and Schlage, so the security spectrum runs from entry-grade deadbolts to high-security cylinders, and every option gets priced in writing before a cylinder turns. Our technicians are background-checked and uniformed, and they leave a documented photo record on every visit. A competitor’s written estimate gets a free second opinion from us, no charge. If the work isn’t done right, our 365-Day Done Right Promise means we make it right. None of this depends on which technician shows up. It’s procedure.

Backed by the Haven Family

Haven exists because good home-service companies kept getting bought by operators who cut corners and hid the evidence. Haven bought Novak Lock & Security to keep it honest, not to absorb it. That means every job carries the Haven Standard: written price first, a real arrival window with a named technician, verified crews, photographic evidence of what we found, and no upsell at the door. Independent and local, held to a higher written standard.

Written by the team at Novak Lock & Security, serving Minnesota since 2002 under The Haven Standard.