DryMark Restoration in New York

DryMark Restoration in New York

DryMark Restoration handles water, fire, mold, and storm damage restoration across New York, from flooded basements in older housing stock to kitchen fires in newer builds. We’re part of the Haven family, which means every job carries The Haven Standard: a written price before any work starts, a named technician with a real arrival window, and a documented photo record of what we found and what we did. New York homeowners get the same thing on a small leak as they do on a full gut restoration: evidence, not reassurance.

Why New York Homeowners Choose DryMark Restoration

DryMark was founded in 2011 by a former claims adjuster who spent years watching homeowners lose legitimate claims because the documentation was thin. The drying happened, but nobody wrote it down in a way the insurer would accept. That’s the gap we close. Since 2011, we’ve restored more than 12,000 homes, and every single one left with a written price from the start and a documented record at the end. In New York, where basement flooding from nor’easters and aging supply lines is a regular reality, that record matters. Our technicians run professional-grade drying systems from Dri-Eaz, Phoenix, XPOWER, B-Air, and Injectidry, and we document every reading to IICRC, RIA, and IFA standards. That’s not jargon for the invoice. It’s the daily moisture log your adjuster wants to see. Clause 1 of the Haven Standard is a written price before anyone starts. No scope creep once the crew is inside. If you bring a competitor’s written estimate, we’ll give you a free second opinion on it. We also answer the phone with a live person, 24 hours a day, because water doesn’t wait for business hours and neither should you.

Backed by the Haven Family

DryMark Restoration is independently owned and operated, but every job we do in New York is held to The Haven Standard: five published clauses covering the price, the person, the crew, the evidence, and the door. If it’s not done right, the 365-Day Done Right Promise means we make it right, in writing, stamped on every job. That’s the whole point of the Haven name. A haven is somewhere nothing bad is going to happen to you.

Written by the team at DryMark Restoration, serving New York since 2011.