Emberly Chimney Cleaners

Emberly Chimney Cleaners

Emberly Chimney Cleaners handles the work most homeowners put off until the smell of smoke backs into the living room: chimney cleaning, flue inspection, and the documentation that proves what was found. The company works to one standard, NFPA 211 Level 2, which means a camera goes down the flue on every visit, not a flashlight. As part of the Haven family, Emberly follows the same five clauses every Haven company signs: a written price before work starts, a real arrival window, vetted crews, photo evidence on every job, and no upsell at the door.

What Emberly Chimney Cleaners Is Known For

Since 2009, Emberly’s crews have inspected and cleaned more than 38,000 chimneys, and every single one came with a written price agreed before any tools came off the truck. That’s not a sales tactic. It’s Clause 1 of the Haven Standard, and it means you’ll never get a call asking you to approve a higher number after the tech is already on your roof. The company made camera-scan documentation the default in 2009, years before insurers started asking for it, and that practice became Clause 4 of the Haven Standard. The photo record is included on every visit, not sold as an add-on. Materials come from DuraFlex, HeatShield, Gelco, Olympia Chimney, Famco, and Copperfield, sourced through Haven’s buying network specifically to keep pricing honest. And if something isn’t done right, the 365-Day Done Right Promise means Emberly makes it right. You can also bring in a competitor’s written quote for a free second opinion. The thinking is simple: if the work and the price can’t stand up to review, they shouldn’t stand at all.

Part of the Haven Family

Haven doesn’t own the trucks or the crews. Emberly is independently owned and operated, with local technicians, local licenses, and local accountability. What Haven contributes is the standard Emberly agrees to work to: five clauses covering written pricing, scheduled arrivals, verified crews, documented evidence, and no door-to-door upsell. One standard, one guarantee, and a documentation system that’s been running since 2009. When you call Emberly, you’re calling a local company that signed something most companies won’t sign.

Written by the team at Emberly Chimney Cleaners, part of the Haven family since its founding standard was adopted.